Sunday, May 25, 2008

Delta Delta Delta, Can I Helpya Helpya Helpya?


I curse business-class travel. Why? What's to curse? Well, nothing, really. It's sumptuous: superb meals, comfortable sleeper seats, priority boarding and baggage handling, lounge access ... What's not to love?

No, dear readers, I curse business class because it makes coach travel look like a steaming pile. And that's generally my reality. That first flight in coach, after having flown in business, actually stings. I feel slighted. It's as if some cruel joke is being played on me. Especially if it's a 17-hour journey to Cape Town!

That's my life and budget, though: cattle class. If it weren't for Delta SkyMiles, I'd never even know from the experience of business class. Rather than look at this most recent business-class experience as something that makes coach a downer, I should try to live by the adage, "Don't cry because it's over; smile because it happened."

Also, to end on a more positive note that comes more easily for me, I throw my panties on stage for Delta Air Lines. This trip involved flights on Air France, KLM and Delta. All in business class. Paul and I figured Delta, our last leg of the trip, would be the most austere of the three.

We were so wrong. It's a whole different airline now, or at least a whole new business class for Delta. The last time we flew business with them, in 2006, we were a bit disappointed. This time? Superb. Our flight from Paris to New York treated us to extremely comfortable seats, the most attentive and friendly service, and food that matches what I'd expect in an highly rated restaurant on the ground.

I know Delta has had some issues, but they seem to be working very hard to reinvent themselves. They've impressed me so much, I hope they succeed.

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